1. Scope of this policy
This Privacy Policy applies to ASK FIN websites, account pages, dashboards, onboarding flows, support channels, and related digital services operated by Fintech Strategies or its affiliated entities.
By accessing or using ASK FIN, users acknowledge that their information may be processed as described in this policy. This text is intended as a working draft and should be reviewed before publication.
2. Information we collect
We may collect information that users provide directly, information generated through platform usage, and technical information collected automatically when users interact with ASK FIN.
- Account details such as name, email address, company information, login activity, and selected plan details.
- Platform activity such as strategy workspace usage, saved preferences, support requests, billing status, and feature interactions.
- Technical data such as browser type, device information, IP address, approximate location, log data, cookies, and analytics events.
3. How we use information
ASK FIN uses information to operate the platform, maintain user accounts, improve product quality, protect the service, and communicate relevant updates.
- Providing access to dashboards, subscriptions, workflows, support, and administrative tools.
- Improving reliability, security, user experience, analytics, and product performance.
- Sending operational notices, account messages, billing updates, product announcements, and compliance communications.
4. Cookies and analytics
ASK FIN may use cookies, local storage, analytics tools, and similar technologies to remember preferences, support authentication, measure performance, and understand how users navigate the service.
Users may control certain cookie settings through their browser, but disabling some technologies may affect login, account security, or platform functionality.
5. Sharing and service providers
We may share limited information with trusted service providers that help us operate hosting, authentication, payments, analytics, email delivery, support, security, and infrastructure services.
We do not sell personal information. We may disclose information when required by law, to protect rights and safety, to enforce agreements, or as part of a business transfer such as a merger, financing, acquisition, or restructuring.
6. Data retention and security
ASK FIN retains information for as long as reasonably necessary to provide services, comply with legal obligations, resolve disputes, maintain audit records, and enforce agreements.
We use administrative, technical, and organizational safeguards designed to protect information. No system is perfectly secure, and users remain responsible for protecting account credentials and connected services.
7. User choices and rights
Depending on location, users may have rights to access, correct, delete, export, restrict, or object to certain processing of their personal information.
Users may contact ASK FIN to request account or privacy assistance. We may need to verify identity before completing certain requests.
8. Contact
For privacy questions, requests, or concerns, users may contact ASK FIN through the official support or contact channel listed on the website.